FAQ

Barbaric telefoon

Discount, pay, shipping

You can pay for your order via iDeal, credit card, Bancontact and Klarna. And of course with Barbaarse Biljetten (our gift cards).

Our standard delivery time is one day* for orders placed on working days before 3 p.m. If you order on working days after 3 p.m. or during the weekend, the delivery time may increase by one day.

Exceptions to this are (holiday) days on which DHL/PostNL does not deliver packages.

*We are of course dependent on the speed of DHL/PostNL.

Free shipping in the Netherlands & Belgium.

We also ship to Germany and Spain. The shipping costs in GER are €5.99 with an order value of up to €50.00 and free shipping with a higher order value.

Shipping to Spain is free when spending from €55.00. With a lower order value it costs € 5.99.

The standard delivery time is two to eight days, depending on the country.

Immediately after completing your order, you will receive an order confirmation by e-mail. You will then receive an email when the order has been shipped, including a link to the status page. So you always know where it is.

If there are any details, we will of course also inform you.

It is certainly possible to have the order delivered to a different address. Enter your own address details at the billing address and the address details of the address where you want the package delivered at the delivery address.

Good idea, do it! We have put together various product sets that are fun to give as a gift. Choose the address of the recipient at the shipping address and we will send it directly to the lucky barbarian.

Free card included : if you want to add a short message or let us know who the gift comes from, please mention this in the comments field at checkout.

Packing slip: with every order there is a packing slip, with the name and address of the sender and the recipient. If you want to send your gift anonymously (ie without a packing slip), please mention this in the comments field at checkout.

By subscribing to the newsletter you become a member of our tribe . Members regularly receive great promotions and discounts. And of course the best beard tips.

Only during promotion periods (there is currently no promotion period for store credit).

Products, ingredients

And if we sell them! You can find the Barbaase Billjetten here . Yes, completely in style and an option for every budget: from €40 to €100. Which barbarian are you going to make happy?

On every product page you will find the ingredients list under the heading, how could it be otherwise, 'Ingredients'. The same information is, of course, also on the label of the product.

You can find all ingredients of the Barbaric products from A to Z here , including information about what it is and what it does in a product.

Each product page contains a short explanation about the use and of course also on the label of the product. But more information and inspiration is always nice, we get it. Therefore also read the Barbarian blog .

This is a question we often get and therefore definitely belongs on this page. Besides the fact that the three have a different substance (from liquid to hard), oil is aimed at care and balm and wax at styling. Read here what you can do with each product and how to combine them.

The names of those barbaric weapons represent the smell that the product has. Each scent is nice and masculine and because of the woody undertones, all scents can be combined well with each other. Find out what each fragrance smells like here .

Return

Yes, you can. You have up to 14 days after receipt of the product to register a return via account.barbaric.nl .

Please note: the starting point is that you may only handle and inspect the product as you would be allowed to do in a store. We can only accept products that meet the return conditions . If you return a product that does not meet these requirements, the purchase is final and we will charge costs for return shipping and to send the product back to you.

Returns are free for orders in the Netherlands & Belgium that comply with the return policy .

For orders in other countries, we deduct shipping costs for the return from the amount to be refunded.

A return is accepted if it meets the following conditions:

  • the product is not damaged;
  • the product has not been used;
  • the product is in the unopened, undamaged original packaging;
  • if the product is sealed or closed with a warranty closure, the seal/guarantee closure has not been broken;
  • if the product is a grooming tool (including a brush, brush, comb, razor, razor, etc.), it cannot be returned for hygienic reasons;
  • if the product is a gift voucher, it cannot be returned.

See the rest of the return policy here .